SHIPPING

We ship via UPS or US Mail, and all items are insured. We now offer $8.95 flat fee shipping on all orders within the continental U.S. All shipping charges are calculated by the weight of your package and your zip code when upgraded shipping is requested, such as Next Day Air, etc. UPS shipping is run through the UPS online tables, and is their own calculation--we do not set their rates.

We are not responsible for special shipping requests (ie. Leave at front door, etc.) You must be available on the date that the package is delivered to sign for it, or to accept the package. Your package can be tracked on our website, or with the tracking number that is provided upon shipment. If you are unsure about your availability, have the package delivered to an address where an adult will be present to sign for the package.

If you decide that you need some of your items sooner than others which might require time for special ordering, you will be required to pay additional shipping for a split shipment.

If you don't intend to abide by these terms, please do not place an order.

If you refuse your package or fail to pick it up from the Postal Service or UPS, you are responsible for the shipping to re-send it to you and agree that this amount will be charged to your credit card. If you move and don't inform us, you agree that you will be charged the $5.00 fee that UPS charges us to do address corrections. You agree not to try to intercept a shipment and have the shipping address diverted for any reason, or you will be responsible for the redirection fee plus a surcharge of an additional $10.00.

If you receive a damaged item, please save the box and we will file a claim with the carrier. Please note that a claim can only be filed if you have the original packaging.