RETURNS

Our policy reflects the policies of bridal shops throughout the United States. Wedding merchandise is fragile and easily damaged, therefore all sales are final. We do not accept returns for any reason other than damaged or defective merchandise, and do not issue refunds to credit cards for any reason. If you receive damaged or defective merchandise, it will be replaced for the exact same item.

Due to the one-use nature of wedding merchandise, these policies are strictly enforced. Every bride wants fresh, new items for her wedding and not something that another customer has handled and then returned. If you don't agree with these terms, please do not place an order.

Due to the swiftness with which orders are processed, we do not accept order cancellations.


Shipping is never refundable.

Cake jewelry orders are custom and cannot be changed once processed.

All items require time for production. No refunds or exchanges on these items. Once they are ordered and put into production, we usually cannot make changes to your order, so please make sure that you submit it correctly.

If you have ANY questions about these policies, please contact us prior to placing an order.